Butte Glenn Medical Society

Practice Management 101: Customer Service Refresher with Mitzi Young

Practice Management 101: Customer Service Refresher with Mitzi Young

Practice Management 101: Customer Service Refresher with Mitzi Young

Tuesday, November 21
12:00 pm- 1:30 pm

Butte College Skyway Center
2480 Notre Dame Boulevard
Chico, CA 95928



This 1.5 hour presentation will reenergize staff at all levels. Customer service in a medical practice has unique challenges, and Mitzi can help you overcome them. A seasoned professional who shares insights with humor sprinkled with inspiration, Mitzi is the best in the business. This 1.5 hour seminar is open to any and all practice staff compliments of Butte-Glenn Medical Society. Space is limited to the first 30 who RSVP at https://www.eventbrite.com/e/practice-management-101-customer-service-refresher-with-mitzi-young-tickets-78043854269 This event includes a light lunch after Mitzi's presentation at 12:30 pm.


Mitzi Young is the Physician Advocate for California Medical Association (CMA) and Riverside County Medical Association (RCMA). She brings over 25 years of experience and expertise in the health care industry. She started her career working for a third-party administrator as a Claims and Eligibility Processor and for San Bernardino County Hospital’s medically indigent adult program. She went on to further her education and worked as the Operations and Business Manager for specialty practices and for an ambulatory surgery center. She brings vast knowledge of medical billing and collections, contracting, accreditation, and personnel and business management. She understands the needs of physicians and their staff, the challenges that medical practices face, and is very passionate about advocating on behalf of physicians on succeeding in the ever-changing landscape of healthcare.


Special thank you to Trudy Old from the Health Workforce Initiative Far North and California Community Colleges at the Butte College Skyway Center for providing the venue location.

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